Support

Help with your cookbook, folders, iCloud sync, purchases, importing, planning, and guided cooking.

Before contacting support

Check the iCloud status shown in Plate & Page Settings.
Use Restore Purchases with the Apple Account that bought or shares Premium.
Keep a failed import available for review; nothing is saved until you confirm it.
Review every suggested course before applying automatic organization; your manual folders are never changed.

What to include

Tell us your app version, Apple platform and OS version, what you expected, what happened, and whether it also happens offline. Never send private recipes unless you choose to.

Email support