Support
Help with your cookbook, folders, iCloud sync, purchases, importing, planning, and guided cooking.
Before contacting support
- Check the iCloud status shown in Plate & Page Settings.
- Use Restore Purchases with the Apple Account that bought or shares Premium.
- Keep a failed import available for review; nothing is saved until you confirm it.
- Review every suggested course before applying automatic organization; your manual folders are never changed.
Common questions
Is Plate & Page free?
Plate & Page is free to download. The free edition includes three starter recipes, five recipes you create and three reviewed imports, plus scaling, unit conversion, a manual grocery list, export, iCloud sync and Cooking Mode.
Is Premium a subscription?
No. Premium is a one-time US$9.99 In-App Purchase with Family Sharing. It removes the recipe and import limits and unlocks folders and organization, weekly meal planning, smart grocery building, cooking timers and household sharing.
Do I need an account?
No. There’s no Plate & Page account, no ads and no tracking. Recipes stay on your devices and in your own iCloud.
How do I restore Premium on another device?
Use Restore Purchases with the Apple Account that bought or shares Premium.
What to include
Tell us your app version, Apple platform and OS version, what you expected, what happened, and whether it also happens offline. Never send private recipes unless you choose to.
Email support